Synge Byrne - Newry and Mourne

The place seemed like it hadn’t been cleaned, there were empty tables, but they were dirty. As I was ordering I noticed that the kitchen was very untidy e.g stuff lieing on the floor and food waste still there from when the last sandwich was being made. maybe that’s just a busy Sunday? Expected more especially when you are being charged a lot. coffee was nice to be fair but overall bad experience.

Went here with a friend yesterday! The fact it was empty should of been a sign. We both ordered the oven roasted veg wrap! Which was well shy of being roasted! Actually it was unbeatable We had four different salads and honestly all 4 were MINGING. The fact there were 4 staff and 2 customers very worrying. In a nutshell food was disgusting

I visited the Slieve Gullion cafe today with my toddler- I deliberately have avoided this place since after it opened in this location due to consistently terrible service and clueless staff in the hope that teething problems would eventually settle. Alas they have not. After paying for my food and drinks at the till I looked around to find a high chair for my son only to be told (unapologetically) that they only had one, which was in use. Hard to believe I know but this ACTUALLY turned out to be true as I asked another teenage staff member. I then asked for a refund from another teenage disinterested and unapologetic staff member as clearly they couldn’t facilitate my toddler. When I asked this staff member why they only had the one high chair she replied that ‘they kept breaking’. I asked if it would be a good idea to replace them as clearly it’s losing custom for the business and she sighed with the reply ‘we can’t really get any right now’!!!!! I could have laughed at how outrageously ludicrous her reply was. No apology from any staff member. I can confirm that terrible service and customer care remains a constant at this cafe and in my opinion is absolutely best avoided. I’m sure Synge and Byrne know that if you fail to look after your customer someone else will- which was my experience today and will continue to be in the future.

Visited Slieve Gullion Forest Park and checked out this cafe and was really impressed. Hugh range of light bites and all served by pleasant and efficient staff. Very clean toilet facilities and beautiful Court yard area to relax in

Overall first impressions not good. The outside needs to be kept swept. Inside a bit tatty and good do with a redecoration. Toilet was awful with a strong smell of stale wee.The food was average but best but the service was poor. I made three trips for napkins, condiments etc. Such a pity as the Forest Park and Giants Liar are excellent.