Subway - Newport News

HORRIBLE SERVICE. WORSE SAMMICHES. My husband did NOT serve in the war to be treated like ROADKILL. Dianne kept hitting on my dear Jimmy. NEVER. COMING. BACK.

Bread was over cook like it had been setting out to long

I called this location regarding my DoorDash order, since they say to contact with additional instructions. The girl who answered the phone was extremely rude and nasty to me for no reason. She literally just ended up handing the phone off to to someone else there. Luckily that person was much nicer and was able to accommodate my very simple request. If it wasn’t for the manager, I would’ve cancelled my order. Certain people just should not work in customer service

This is one of the best subways there is. One of the ladies that works there can seem to be a bit impatient, but she remains friendly with the customer, but she will jump on the staff with her. The owner, is one of the friendliest people I have ever met.

The lady named Missy that works at night is very rude. Apparently ordering a foot long turkey on wheat and one turkey slider was too overwhelming and she felt the need to cut me off mid sentence to snap let 's do one at a time . I 've been going to Subway 's since the mid 90 's and no one has ever told me to order one at a time. I was also the only person there at the time, so they weren 't slammed with customers. Then during the preparation of my sandwich she didn 't understand that I asked for light mayo. I have southern accent so she thought I had said a lot of mayo so I spoke louder to say light mayo because I didn 't think she was able to understand what I was saying. She then snapped, i don 't need that from you. I told her I was just trying to enunciate more clearly so she could understand what I was saying. She replied I wear a hearing aid How am I supposed to know that you wear a hearing aid? I go to Subway for sandwiches, not your poor attitude. I 'll not be back to this establishment and instead go to the Subway on Jefferson.