Panera Bread - Newington

I love panera but lately , there is almost always a missing item, usually the drink..... you call back the store , manager is nice and offers you a reward... that will be lost on your next order because you will not get the drink again.... Annette M

Truly upset, flabbergasted, and not okay after Ordering online at the Newington location. They were out of my favorite passion papaya green tea, no broccoli cheddar soup, no wonton strips for my salad, and most importantly they refused to take my cardinformation. I am fed up with this place. I am going to order from a different location from now on.

I've always loved Panera sandwiches and right now they brought back the Frontega Chicken except it doesn't have the basil on it but it's still my favorite. Always wonderful customer service even though the prices are a bit high.

Panera's quality of food has gone way down in the past few years while their prices only go up. I have eaten at this location quite a bit and am constantly disappointed. Especially with take out. Something is always incorrect. Salad missing dressing,sandwiches with barely any meat, etc. I used to love Panera but no longer.

Every time I mobile order, they forget to include the bakery items!! The app prompts you to choose a cookie or other baked good, but invariably, they forget to put it in the bag. I?ve had to return to the restaurant several times just for a cookie that Ialready paid for. And when I mention it to the cashier, they make excuses. Unacceptable!