Masooms Massala - NEWCASTLE-UNDER-LYME

I absolutely loved my Friday night takeout from Masooms Masala! My lamb balti dish was full of delicious, bold flavors and cooked to perfection. The lamb was incredibly tender and the dish was perfectly spiced. The garlic naan was freshly made, warm, and fluffy, perfect for dipping in the extra sauces that were included. The quality of the food and service at Masooms Masala has kept me coming back for many years.

This restaurant was absolutely horrible. We couldn't even tell what type of meat was in our dish, despite it being listed as lamb on the menu (it definitely did not taste or look like lamb). The food was bland, lukewarm, and severely lacking in seasoning and spices. Without a doubt, this was the worst Indian takeaway we have ever experienced. The restaurant itself was also a mess and we regret not walking out as soon as we saw it.

I called to complain about the lack of flavor in the food. The menu advertised a dish called garlic ginger yogurt butter lamb which sounded delicious, but it had no taste at all. The person I spoke to claimed it was a mild dish and I shouldn't expect it to have any taste. We have lived in India and eaten UK Indian food for years, so we know what we're talking about. The response I received was that's just how it is. Needless to say, we threw the food in the bin. The person said they would recommend a different meal next time, but there won't be a next time for us. Thanks, but no thanks.

Gorgeous food, always freshly made, fast delivery.....the best around!! Spinach chilli chicken madras is divine!!

Excellent food and service. Well priced. As a regular customer I’ve never had a bad experience. Would recommend to anyone