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Tilbagemelding
Bidrage med feedbackSpa and restaurant review received excellent service in the restaurant for the spa brunch. Lovely open kitchen and options, with very friendly and efficient staff. The afternoon tea looked amazing, definitely get this if you can. The spa was small but perfectly sized and very modern, with extremely attentive and welcoming staff. The treatment was very relaxing, but it would be good to ask for pressure preferences when the health form is completed. The men’s changing room however would benefit from a hair dryer, the toilet needed a good wipe, and the shower was missing shampoo and the shower gel didn’t work.
Visited here for a wedding, stunning venue and food was superb! Hotel highlights: Romantic, Quiet
Stayed here on Oct 23 for one night. Please note the car park outside the hotel is a bit small but there is overflow car park about 300 m away so bring a brolly! Staff are super friendly and helpful, and service was great . Had an evening meal which was fabulous. Worth booking in advance as it can get a bit busy. Also made use of the spa which was nice and relaxing . Again worth booking in advance. Drinks are the usual hotel prices , but other than that a great stay
A beautiful hotel BUT spa day is massively overpriced. Only an indoor/outdoor pool and a small Sunna. Also not enough sun beds. Considering I paid £145 I did expect there to be enough beds. Facial was just ok, had much better, also wasn’t asked if it was ok that 2 friends had a facial in the same room which I felt was bizarre as we are not a couple. Food was ok but 1 meal had to be sent back as the egg was massively undercooked. Portions very small. No slippers for spa which made walking on the wet tiles a bit worrying. Changing area was disappointing. None of the shower gel/shampoo pumps worked or were empty. Only 1 hairdryer and no straighteners as I would expect in an upmarket spa. Having visited quite a few spas over the years. Its disappointing that this ranked at the bottom even though the price was high end
We visited Lanelay Hall for a spa day for my husband’s birthday. What a beautiful hotel, tucked away in Pontyclun. There was plenty of parking and although within a residential area, was quiet and tranquil. We were greeted by friendly staff immediately who checked us in and led us to our brunch before going to the spa for our treatments. The spa booking came as a whole package with lunch, treatment and facilities included. The food was lovely and it was very clear that our dietary needs were taken care of. My husband is quite fussy so requested a vegan breakfast with a lot of items removed but they replaced items to make sure we weren’t left hungry. The spa was great. So clean and quiet. Beautiful indoor pool and a very special outdoor area which we were able to make the most of in the good weather. Treatments were excellent and again, we were taken great care of during our entire visit. We were able to order drinks in the spa and they were brought to us by the pool. It was just a special experience and I will definitely be booking again in future.