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Bidrage med feedbackI am a frequent flyer for american airlines. every time I stop at philips, the customer service was completely terrible. from the bartenders to the servers that speak in different languages, long waiting times, etc. I am glad that I recently decided to give it again an attempt, I love the lobster roll. they have recently hired a young beautiful African American woman named berenice. 100% satisfied with service. I saw her flip tables in a section of herself and his full hustle mode while still she's her best service for me. Go on!
I was a bit worried in phillips seafood in terminal a, ewr. their Google reviews were not very nice. I still wanted to try. I am in the regular a hard critic of eating and service. I had no problems at all with phillips seafood. service was friendly, fast and excellent. I had luck, so hee (a seoul beauty queen, beautiful and intelligent to get) I ate the crabcake remover and lobster roll. the food was delicious and fresh. a double gin and tonic was made to perfection. the food prices were reasonable for the airport location. cocktail was expensive, but it was worth it. I hear they will close soon and not open again in the new terminal
We had a good meal and our waitress was very good and attended to us almost immediately. Nothing wrong with anything. We had a salad and lobster bisque, which was in the creamier side. Set the expectations right for an airport restaurant. Not many other dining options in this terminal.
It’s always a bit hit or miss with service here. Today I got lucky and had a pretty good server and it still took about 45 minutes for one sandwich. I’ve flown out of terminal A numerous times over the years, and being a big seafood fan I do look forward to having this option. In particular, I really like the shrimp and crab salad sandwich and think that dish is fairly priced for the quality and quantity (given airport inflation). The sides are also pretty good, especially the sweet potato tater tots. Of course, today they were out of that sandwich , and I got the crab cake sandwich instead. It was ok. That’s about it. Definitely not worth 20 dollars. The lobster roll is also decent but again is overpriced. I would not waste your time on the salads which are all massively overpriced. If you come here, there’s really only a few items worth getting. The service can be shockingly slow given that it’s in an airport and you’d think they’d want people in and out. If you have time, and find those few items menus worth getting, I would say go, otherwise head elsewhere.
Waiting for our flight from Newark to Ft Lauderdale we ate at Phillips . First of all it was really HOT in the restaurant I think from all the lights. We got our drinks and we ordered fish and chips and fish tacos. The food was hot and tasty. Service a bit slow but I think it was the kitchen. A bit expensive but you’re at the airport.