A&w Canada - New Westminster

Overnight staff was unhelpful and rude. Not good customer service and didn’t try to find a solution to the problem using common sense. The Scottsdale location is much better service especially for overnight staff. This location is easier to get to off the highway and convenient, but I’m going to stop trying to come here as the staff on overnight wasn’t great. The girl said my coupon was invalid yet it works fine at the Scottsdale location. Probably because I wanted to upgrade my drink to an OJ and she didn’t know how to override and just charge me extra for the upgrade. The Scottsdale location always does it fine for us when we have coupons.

Msg to the staff:For the love of humanity, stop serving hard and cold left over fries and food to customers just throw them away.You don’t get a bonus or get to go home early to serve them do you.

Beware of flies. When you think you done with the little ones, their big mama will come and get you!Best $15 ever

I waited for 5-10 minutes at the window to order the food. But no one showed up and i could see two employees working

It's A&W. They have the best fast food burgers around and the best apple turnovers. Everything was good.