Patty's Place - New Prague

Order ever! we'll get them for work. one of my employees lives close and she told me about them and now we can wait to get them. I'm kind of a con fanatic and never had a comparison with these. very full of berries and the cake part is so easy. celestial my favorites .good thing that I don't live close to, as I probably would have to stop every day. good for business but bad for my waist

Another 5’r to see if I can balance the 1 a bit more.

Patty’s place is simply a favorite of my family! the coffee/Espresso is the best in the city, their baked tasty are so good and the cakes are incredibly delicious and great look! new prague has luck having a great little business like her. we live in a neighboring city, but go there several times in the week. if I have a hard time to motivate the children out of the door, a promise of patty’s place is everything that this mother must mention. it is a win-win for everyone. thank you patty!

Was treated terribly! I have called multiple times and have been treated like I was a bother for calling to get information by the front ladies. Besides that I was given wrong information that lead to us (my fiance and I) using a different location for our wedding cake. As I said before I had called multiple times, but Patty was too busy to talk, but was told to come down ANYTIME and look through the pictures of wedding books and they would be able to answer our questions at that time. So we did just that on a Saturday morning (the only time my fiance and I don 't have conflicting schedules). When walking in we were given a funny look, obviously a small town, knowing we were not part of it. When being given the books to look at they were shoved to us over the counter, shortly after a paper given to us the same way. After looking through the book and having a few questions on pricing, we had a few questions and asked the front workers if they could answer them or if Patty had a moment to answer them. After they rolled their eyes and told me that Patty had to answer them, she told me that she was too busy to answer questions, but could get my phone number and Patty would call me during the week. After explaining to the lady that I had just driven 45 minutes to come look at the pictures and get answers, if she could at least check with Patty to answer my questions, it would only take a few, I understand that I would need to make an appointment for more in depth questions. She reluctantly went back and asked. Upon return, she again said that I would need to give her my phone number and she would call me sometime during the week. After explaining again that we just drove 45 minutes after being told that someone would be able to answer any questions she tossed a price list over the counter and walked away. My Fiance and I agreed, we understood that she was busy, but not to take 5 minutes out of her day, to come out and introduce herself, and say, please write down the questions or I will call you on a specific day was just plain RUDE of Patty and we would not have wanted to work with a person like that on such a special day. Patty if you read this you lost a customer today, and all that would have been needed to be done is take 5 minutes of your day, OR train in the front desk workers to know general information to answer questions, making sure they know that their information is not quotable on price due to you being the boss. I am sad that I can not use a small town business and have to give my business to a large chain.

Awesome cakes and cupcakes. Decorating is fabulous. Quick service for the last minute caller.