Taco Bell - New Lenox

Have visited this situation last year as a Uber eat driver, door Dasher and personal pickup. Overall had great experiences. A few interesting observations and lessons learned. 1). Large orders put internal stress and block the system. Expect long waiting times and badly made food due to constant stretching thin from short employees and unrealistic expectations placed on them for the speed of service. Order for you, you know what you want to be fast. Night and day difference. After having been a delivery driver, a mobile app pickup user, and drive through the buyer I have begun to consider larger orders as rude and a disregard for what has become quick food. It's not a restaurant to feed a family. It is a place to get a personal food or a bite on the jump. Do not order $40-$80 worth food by DoorDash and then ask yourself why it is cold when I deliver it. It just doesn't hold. This comes from a driver who gives you an order I see to be freshly made before me, as I wait. 2). Don't go in. It is a pandemic as it is, and it is simply rude and a burden for the staff. Drive through like everyone else. 3). There are nationwide lack of many things. It's not her fault they're out of fire. If more bad treatment has experienced employees than good treatment and I usually only collect food supplies, I am not even too long in the building. The things I have experienced make me feel that these workers are enormously underpaid, which will not change. The young man who works the window is not even human. He's a machine. Give the man a gold medal for the literal top service. I saw the car in front of me throw an absolute tantrum and he smiled and reassuring me over my bag content until the time I grew up. I don't know his name, but he's fast and gets it right every time. Come on as long as he's here. I have published this under a different name to keep my privacy, as I deliver food every week, but you know who I am! Salute!

The two young men in Drivethru yesterday 6/1 at 2:00 were amazing. They were so friendly, and they gave me napkins and a fork without asking me. Nachos bell grande tasted this time. Not like a few months ago when it was too salty. -Holly

This is the only Tacoglock we're going to! My daughter loves Mrs. Niya! She always greets her with a smile. When I say that this place ALWAYS gets our order right, I mean it!! We come this week for our usual: