Papa Johns Pizza - New Kensington

Horrible threw it out, never again, hour wait time instead of 25, no masks, terrible customer service, foul language in front of my kids on speaker phone...new Ken pizza horrible

Horrible threw it out, never again, hour wait time instead of 25, no masks, terrible customer service, foul language in front of my kids on speaker phone...new Ken pizza horrible

I call to place a order where the female taking the order is dropping F bombs.She said it would be ready in twenty minutes so we show up in a timely manner and we receive half our order..They lost the other half.So we wait calmly patiently.After 45 min of being there we try to ask what’s up with the food and to our surprise we were ignored by the employees who were not wearing state mandated face masks.After some more time the female employee grabs a pizza off of a table walk

Apparently when you order in a snowstorm and they tell you they are delivering and you do not receive your food you call for a refund and they hang up on you multiple times the first time you ever order from there I would never ever recommend it to anybody and I will deal with my money being stolen tomorrow

Ordered online and my wife decided to be nice and pay with her card, but I wanted to give the tip with cash, as I always type very generous. and shortly after I placed my order without tipp on the card, as I gave money tip (usually at least 9 to 11 dollar tipp each time) I received a text almost instantly saying, no tip = all actions? from the driver, as they thought I would not type, so I replied that I would not give a cash tip on the card that my wife paid, but because they are ignorant and I felt they would mess with my things, as they were already where brave enough to care for me that I was going to quit and as I was able to load the person as I was in the loading. So I'll probably never order it again.