The Cheesecake Factory Natick

We had a wonderful dinner last night. I had the Asian bowl, my husband the turkey club, our son had the brick chicken and daughter-in-law had veggie burger. All of us loved our dinners. We also had the calamari for an appetizer which also was great. We would definitely eat here again.

Hate the new decor and lighting. Service is awful. Empty restaurant and one of our party had to walk up to the bar to get his drink, while our server was otherwise engaged. Food was okay but lighting is way too bright and glaring and the ambience there that I enjoyed is gone. Apparantly the service is too. Food was pretty decent. Won't be running back for my weekly friday night burger and martini night as we used to do.

I’ve been here before and the service was good. Unfortunately this time I took my sis there for a late lunch meeting up with friends and the waitress sat us, took our orders and we had to wait awhile to get our drinks. Wasn’t even busy. Then we waited over 30mins and no site of our waitress or food! Had to wave down a different waiter to check on our food. Finally he brought our plates. Very disappointed on the lack of service from our waitress this time.

I’ve walked by The Met many, many times while visiting the Natick Mall. My wife and I had been wanting to try it, but weren’t sure how the experience would be with our toddler with us. Turns out, it was fantastic. The staff was great with our 2 year old and very accommodating both in terms of seating and food options. Plus the burgers were delicious as were the fries. We’ll definitely be back.

Would only recommend the seating out near the bar...the rest of the restaurant is so brightly lit at night that it looks and feels like a cheap cafeteria! The seats in the lounge area are very annoying as they are built for a man who is 6 foot 6 (everyone else cannot lean back in them as they are so big) but it is better than the bright lights. The food this time was fair.... the soup was served very cold...as was the other food. Expensive for what it is.