Tilbagemelding
Bidrage med feedbackThe Baked Bear offers a delightful experience for dessert enthusiasts. Their customizable ice cream sandwiches, made with warm, gooey cookies, are a treat for the taste buds. The variety of cookie and ice cream flavors, along with an array of tempting toppings, allows for endless combinations. The generous portions and friendly staff contribute to a pleasant visit. If you're looking for a sweet, indulgent treat, The Baked Bear is a go-to spot for a scrumptious and personalized ice cream sandwich experience.
I didn’t want to do this because this is one of my favorite places to go for ice cream in Nashville but I can’t let this slide. On Wednesday Dec 6th 2023 my sister and I both ordered the ice cream sandwiches. This was her second time and my fourth time. I loved it so much I introduced it to her. She also loved it. But on that night we were extremely disappointed. The ice cream sandwich was in a bowl so it wouldn’t melt all over the place which is fine. While my sister was almost finished with hers she felt something in her mouth that wasn’t ice cream or cookies. We both had the Gooey Butter Cake Cookie. One of our favorites. She was chewing on this foreign object thinking that it’s just the gooey part of the cookie. Almost swallowed it but choked on it and had to reach her hand down her throat to get it. It was a glove! A piece of glove from a finger tip cut off was in her ice cream. We went back up there to report it that same night. The manager told us that it happened because they were short staffed. There was only one person working and there was a lot of DoorDash orders coming in so he was rushing. He was also crying because he didn’t want to lose his job and asked can he remake another one for us. What if a child was eating that and swallowed that glove! This is unacceptable. This is disgusting. We are not sure if we will ever be back. This could’ve taken someone’s life.
You tell staff how to create your own ice cream sandwich. What type cookie or brownie want on top and bottom then ice cream flavor and any toppings want. Need more seating area. Very limited seating.
We choose 6 cookies for $12 and they were cookie monster, Nutella, white chocolate macadamia, Snickers doodle, buttery cookie. My fav was macadamia but that's usually my go-to cookie anyway. Second was the buttery cookie.
The line is this longggg for a reason!!!! Great cookies paired with delicious ice cream. You can’t go wrong ?P.S. The brownies. Try them.