Chicken Express - Nacogdoches

Only there are 2 stars because the ride thru lady was super beautiful. For extra gravity paid and not received. I baked potatoes and engraving and there was no engraving on both. Also there were absolutely no forks or napkins in our pocket. Almost $30 for all these mess-ups.

I was a regular before the pandemic but since then Chicken Express has gone downhill. Service is poor and orders wrong pretty often. Went thru the drive-through yesterday and took my box home. They gave me okra rather than fries but worse than that, my cup of tea had no ice in it. That was a mistake made on purpose if you ask me. And the meal that was $8.32 is now $10.81 to boot. Take your business elsewhere!

Second time in two weeks it has been something wrong with the chicken. Last week I was given old chicken but I returned it. Showed the young lady and asked her doe this look pleasing and she said no ma?am. Now today I can?t eat more than two bites off a wing and it is full of salt. When I tried to call back no one answers.?????

Terrible customer service, didn?t even give napkins, silverware or a bag. Associates had bad attitude. Gave the wrong receipt, and I need to expense the meal. Will never visit again, and can?t recommend it. Only the drive thru was open, and the place wasn?t busy at all. Associates had an attitude they didn?t want to be bothered. Surprised the place is in business, owner definitely needs to spend some time at the business if they hope to keep it open.

Had order delivered from Doordash. Could smell the stench from the fried pickles when I opened the bag. Not sure what happened here but it is not what you expect from Chicken Express. Items should never leave the kitchen if they aren't cooked properly. Gave two stars because the chicken and fish was cooked well.