Xanh Restaurant - Mountain View

I'm not sure what happened to this place. I'd last been a year prior, and it was ok then, but this time it was incredibly slow (over twenty minutes from when we sat down to when we had so much as a glass of water). Some of the food was cold by the time it got to our table, and there was a very cold draft at our table. Food was ok but not anywhere near enough to compensate for the other issues.

We went to the restaurant 6 to use the happy hour that ends at 6:30. When we arrived there, we were told that the happy hour is only in one of the rooms (huh? and not available everywhere. of course we were told that there is no space available in this room. nizza would have been good to know that I had called them and told them that I would come for happy hour, but guess they still keep my table in the other room (which was empty and would not have needed any reservations. I spoke to the user and let them know the situation and she asked us to wait 15 minutes later, she offers us a bar-height table that would normally be in order, but one of our party is in a chair and she could see why they would offer a table that would obviously not work. we just made a normal dinner since we were there. the food was good, but the service we had received until then, and in general was less than what I would expect from a restaurant with this price point. we had to ask if our waters were refilled several times, and the waiter did not remember who ordered what was going to eat, and it was on the table before whoever did. go here for eating, but do not expect much in terms of service

We ordered a salad and really enjoyed it. However, our hot entrees arrived shortly after we started eating our salad, even though we wanted to take our time. The server acknowledged our request, took away the entrees, and then brought them back just 3 minutes later. Despite the restaurant not being busy, we felt rushed.

Were disappointed in the service and food. Had been going there starting with the original small venue. Have always been very pleased with the food until now. Place was quite empty yet server was hardly around yet seemed rushed. The only relatively good service was from the bus person. Probably won’t be back

Large eating and service despite few patrons due to cv