Baskin-robbins - Mount Prospect

I love this Dunkin Donuts ! I come here almost every morning and they are always quick in the drive thru so even when I'm running late I still end up getting to work on time. Coffee is always how I like it and they always have the donuts I want as well and it's always fresh !

Simply leave this place after they have ordered a large hot coffee and nothing else than hire, whisper and laugh through the entire 2 minute process in the drive-thru and in the window!

Very bad customer service. I've made rules like I haven't been to dunkin' donuts yet. on Thursday, 11./18., at 15:45 a.m., there was, the one who worked must make a better job. have the wrong order, double price it and bad attitude to other customers too. please don't go there!

I had a request all day for ice, rocky road. so I drove through and ordered my usual, waffel cone rocky road on the bottom and mint chocolate chip above. I'm moving into the window, said the young man there that it was wrong. he told me that it doesn't matter that everything is in my own. I said I'm paying for it and as I ordered it. He said they told me that I shouldn't say how it should be. my first time here and not back. that happens sun 4:20 clock.

50/50 dishes they have their order right. whether this is a coffee or a sandwich of any kind, so check their bag / drinks before leaving. they have to repeat on the microphone several times, sometimes because of lack of attention. order everything that is supposed to be roasted (bagel) and it is like biting in a sponge. some are very nice, but they don't seem to care for customer service. slow drive thru. rude coworkers. I never leave a bad evaluation, but just today they are able to screw my order in -6 grad weather and hardly followed an apology with a light giggle. I ordered a $5 sandwich and got 2 rough donuts. only another car was in the line. When are you coming back? they mean that more gas in their long journey wait, leave me the cold again. they can not even be attentive enough for 2 min. I know that time is hard and I literally never leave a bad review. but that's ridiculous and I'll go somewhere else. I live 3 miles away!