Commercial Hotel - Mount Gambier

Great food and excellent service rooms: 5 service: 5 location: 5.

Great personal and cold beer. service: 5 location: 5.

Terrible service, waited to get serviced at bistro while being ignored by yapping staff. Went to jens instead, served straight away. Service: 1

Always visit this place when I am in town.Love the renovations, and the new chef is amazing. The food is lovely, matched only by the very friendly staff and owners.

I haven't visited this restaurant in a while. The cashier made a mistake with the order in front of us, and then proceeded to take our order. Unfortunately, they had run out of a certain item but did not inform us until after we had paid. We ordered a rare steak with a topping, but it came out cooked more towards medium well and without the topping. To add to the frustration, the cashier's error in not adding the topping resulted in them asking us to pay more. Overall, the customer service was not very satisfactory.