Mansion House - Moray

Very run down and tired. Hardly any staff. No facilities or food. Description untrue and reviews not recent.

The pictures are quite deceiving. It is an awful hotel, looks so dated. It can go for a charming old world look, but to me it just looked so cheap and needed a lot work to get ir right. The rooms were horrible and smelly, the bed was awful. The carpet stunk. The bathroom was horribly designed, and the toilet and sink were so close by. Worst hotel by far on the NC500 route. The hotel from outside looks grand. Perosnally, I hate shiny brightly coloured bedding and it just doesn't make for a relaxing stay. You need warm and toned colours in a bedroom.

Right, some of the stuff is dated and old, but who cares when the hotel is like this, its old and its wonderful. Place oozes character, staff are epic, and what a great location. Would come back in a shot.

Presentable exterior to the building, looks impressive from outside. We stayed for 2 nights experiencing different rooms across our stay. The bathrooms were good with lots of hot water and good bath/ shower combo. Quality of room seems to depend from room to room. Some seemed older and definitely in need of some TLC, some stains on carpet and mold around windows and behind curtains. Sheets on beds seemed OK but mattress wasn't great. Seemed to be very quiet around the hotel and in need of some love but has exceptional potential to be a great hotel if general decor/ condition is updated. Better lighting would also help to brighten the place up. Overall the stay was OK but a bit odd with some sections if hotel blocked off and seemly disused such as the swimming pool and spa area which looks long neglected (not open but would have been a good addition)

A very different stay due to COVID-19. Room was nice but not as grand as expected when booking and for price paid. Staff very friendly and did try to make our stay as special as possible, considering the current circumstances. Room a bit shabby but bath nice and room clean