Etat Major - Montréal

Maelle and Victor were absolutely amazing. We don’t speak French but everyone was so kind and accommodating, and the food was incredible. Definitely worth a visit if you’re in the vicinity of the botanical garden!

Victor/Eric should reconsider to learn how to offer basic restaurant hospitality when it comes to larger groups. There seems to be a lack of professionalism in the way he treats customers by the way they look.We reserved as a group of 8 but ended up being a group of 12 (multi-cultural). At first it was a good service but once our friends came to join our table, we started to notice stares and judgmental grimaces from our waiter facial expressions. We were all in our 30’s and in the working class, some of us were tattoo artists, some were in the IT field and etc. Once our food came, our waiter never once even came to ask us if we wanted pepper, more bread, salt or anything at all.No follow-ups at all, we had to flag him down every time. Maybe you can say they were busy but the restaurant wasn’t full.In addition, we had 2 people who were allergic to dairy products and we asked if they could accommodate us. He said No.At this point, we were already disappointed but we still gave him benefit of the doubt so we asked if the restaurant can do something special for our friend’s birthday. He also replied with No.We have been to multiple restaurants in the past and “No”seems to be the first response that Victor had in mind from all of our conversations. (There were several ways to decline a request politely but his response were mainly cold Nos).Overall, if you’re looking to celebrate a special occasion, I would recommend to celebrate elsewhere. I wanted to give our waiter some personal feedback in person but we were truly too disappointed to all the declines. Please learn how to create a great experience for your customers and more people will come back.If you continue to lack professionalism in this industry, it might be best if you retired from it.

Victor/Eric should reconsider to learn how to offer basic restaurant hospitality when it comes to larger groups. There seems to be a lack of professionalism in the way he treats customers by the way they look. We reserved as a group of 8 but ended up being a group of 12 (multi-cultural). At first it was a good service but once our friends came to join our table, we started to notice stares and judgmental grimaces from our waiter facial expressions. We were all in our 30 's and in the working class, some of us were tattoo artists, some were in the IT field and etc. Once our food came, our waiter never once even came to ask us if we wanted pepper, more bread, salt or anything at all. No follow-ups at all, we had to flag him down every time. Maybe you can say they were busy but the restaurant wasn 't full. In addition, we had 2 people who were allergic to dairy products and we asked if they could accommodate us. He said No. At this point, we were already disappointed but we still gave him benefit of the doubt so we asked if the restaurant can do something special for our friend 's birthday. He also replied with No. We have been to multiple restaurants in the past and "No "seems to be the first response that Victor had in mind from all of our conversations. (There were several ways to decline a request politely but his response were mainly cold Nos). Overall, if you 're looking to celebrate a special occasion, I would recommend to celebrate elsewhere. I wanted to give our waiter some personal feedback in person but we were truly too disappointed to all the declines. Please learn how to create a great experience for your customers and more people will come back. If you continue to lack professionalism in this industry, it might be best if you retired from it.

Delicious meal, very fresh seafood, wonderful service. Be sure to bring your own wine. Two of us tried four plates, a main, and a dessert. I would definitely come back next time we are in the area.

Great food and service! We started with octopus and chanterelles and then had duck and sea bass. Every dish was excellent!