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Bidrage med feedbackWe’d been to Chessington for the day didn’t think to book anywhere for dinner, we tried another pub down the road, to be served a drink then told about 70% of the menu was off. With a 5 year old this put a bit of a downer on our night had to find somewhere else to eat at 8pm! We came to the star and the staff all seemed so welcoming, so happy, so friendly! The food was AMAZING, atmosphere was great, my 5 year old was well entertained it made our night! Thank you so much, we’ll definitely be back on our next trip to Chessington!
We were there last night with a party of 20+ for a friends and family celebration. The food was excellent; beautifully presented, hot, and care taken over each individual dish. Service was excellent; waiting service at table, clearing, order taking, every guest an individual. Thank you staff at the Star xx
Over many years we have enjoyed many appetizing meals (and reported that online) at The Star but that all changed on Monday 30th October. Perhaps we were just tired and hungry but the atmosphere was different and we did not feel very welcome, was the service really as slow as it seemed? My wife's Vegan meal was warm but not as hot as it could have been but it was my Scampi that was the real problem. Had it been sitting under a warmer for too long because the outside was hard and the actual fish seemed under cooked. I tried to eat as much as I could but I had to leave it and the peas were not as warm as they should have been. I complained and let me make it clear my meal was taken off the bill and I received an apology. But the damage had been done and I was still hungry. Not a good experience, we were disappointed.
I met a friend here for a chat, coffee, and dessert. The staff was very friendly and welcoming, from the lady who greeted us (I'm sorry I didn't get her name) to the kind gentleman who took care of our drinks and payment. I believe his name was Harry. He had been polishing the beer pump handles. I will definitely come back with friends, as the food smelled wonderful!
Had such a lovely time and great food. Maria our waitress did a fantastic job. We’ll be coming back.