Reserver
Tilbagemelding
Bidrage med feedbackWe have been patrons of Chilli and Spice for a long time, but we have noticed a recent decline in the quality of the food. When we tried to order our usual takeout online, we encountered issues with missing dishes and incorrect prices, with additional charges adding up. We ended up calling to place our order and were surprised by the higher cost. When our food arrived, we did not receive a receipt from the delivery driver, who claimed he was not allowed to provide one. Upon inspection, we discovered that our popadoms were burnt. When we called Chilli and Spice to discuss the added cost on our bill, we were informed it was a delivery charge, despite our past experience of receiving free delivery for orders over £20. Additionally, we found the food to be lacking in flavor and overall quality. As long-time customers of Chilli and Spice, we are disappointed by these experiences and will not be returning in the future.
Having felt the benefit of Fetcham Tandoori over nearly 3 decades of living in Fetcham, we were looking forward to trying our first new Indian restaurant on moving to Dorking. What a disappointment Chilli and Spice was. We ordered a takeaway. At least delivery was on time, but little else to recommend. Unappetising presentation, unless you like mush. mediocre flavours and little to recommend to friends. We will not be trying again. Hopefully rival restaurants will fit the bill.
Brilliant to have Chilli and Spice back after lockdown. Great food (as always), well organised and super friendly. They made us feel safe and comfortable given the current circumstances. Highly recommend! Kevin family.
I am really concerned that when the driver delivered our order he complained about where we lived and told us that this restaurant will not deliver to us again. I am not sure why he was so rude to us. Very upset will not use this restaurant again.
I have been visiting this restaurant for years. The food is excellent, but the online ordering process feels outdated, like it's from 1995. Please improve it, guys.