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Bidrage med feedbackWhat can I say...My family and I have been coming to this lively place for over 11 years and each and every time it's just simply fabulous!The food,the whole atmosphere is always perfect for us and the Team and Service alway is 10 out 10! Thank you so much guys for another great evening and for going extra mile with dessert.
This is the 4th visit between post Christmas 23 and 10 Feb 24; previous three visits was for Dim Sum. We went as a group of six for A La Carte dinner. All the dishes were very good except one which was OK, but that was a mixed vegetable dish, so no high expectations anyway. Service was excellent. Food came out orderly with no stopping and starting. Even a late addition was speedily prepared. Staff busy but receptive. Just a hint: You should judge a Chinese Restaurant by the Chinese clientele. If the restaurant isn't up to scratch, they wouldn't return.
Lunch of hot and sour soup, which was excellent, then fried Singaporean vermicelli which was good with lovely plump king prawns. All for 25 quid which I thought was pretty decent value. Service, which I see has been criticised elsewhere, was fine
This is such a mixed bag review and really hope that the owners of this restaurant read this as it is really important for basic customer service. We had a table of 6 booked for 9pm, as much as I know this is late they were very willing to take our booking. We arrived and said that we had a booking and this young woman huffed and puffed at us. I thought there and then this isn’t going to work out too well! She showed us to the table and literally chucked the menus to the middle of the table. We couldn’t be any more of an inconvenience to her. Two of our friends were going to be 10 minutes late and let her know, as you can imagine this went down like a sack of spuds! She said that the rest of us should order and they can order when they arrive. We decided to go with the Hong Kong set menu. Our friends arrived at 21:08 and told them that they can only order a main, no starter. I we were out to celebrate my husband’s birthday so really didn’t want to make a fuss as only felt it would fall on deaf ears. As our friends didn’t want to make a fuss either they just went along with it and she stood over them the whole time until they ordered. Our starters arrived and they are huge portions, so could easily share with our friends that were late, but their main came out at the same time. It was so frustrating. The food is absolutely beautiful, but the service completely spoiled it for us. I am so shocked that we were treated like that. The only reprieve we had was another young waiter and he was really good and made sure that we got drinks throughout the time we were there. We have been to the taipan on many occasions and never had such awful service, it really is such a shame.
Great place to relax and enjoy the meal Friendly staff Had a crispy duck which was excellent We were not impressed with the fish curry it did not look appealing it looked as if a fried fish was immersed into a spicy sauce Overall it was great experience