John Lewis Espresso - Milton Keynes

Overpriced food drink, slovenly staff, grubby tables floor. Would not go back. Did not feel very welcoming. When I asked staff to wipe table, they didn’t seem keen

Hardly any selection due to various foods not being available. Coffee revolting weak. Over 20 minutes to get a toasted sandwich which was not worth the wait.

Unfortunately it is not possible to give zero stars on this site. It has to be said that they are consistent POOR Have previously reviewed this establishment on two occasions April 2016 and February 2020) On both of those occasions gave a rating of 1 Came here in anticipation that things had got better,whilst taking a break from shopping Big mistake!!!! From joining the queue, to receiving two coffees was a total of 50 minutes. Tables were uncleared, two male batistas/ food service assistants were arguing in front of customers,Food service assistant lady witha tatoo) was eating intermittently whilst clearing tables not good hygiene as she was also a food handler) Counter tops /food service areas very untidy I have decided therefore not to use this establishment, on the basis that I work hard for my money and not spend it on poor service, that John Lewis thinks is totally acceptable.

Just came for a coffee and regretted it. Ignored by unfriendly staff on arrival and unclear where orders taken. Man in the flowery shirt eventually acknowledged and reaction after ordering an americano a bit like that of a grumpy teenager. Just about got a grunt to get payment. Strangely coffee gets delivered to your table which ia nice but adds to the time waiting. Great location and enormous potential but customer service needs to take a higher priority. For a coffee bar, friendliness goes a long way and with so many options it’s a struggle to see why one would return. Pret is over the hall and although a less impressive view, is a nice place to visit. Please work in this as you could do much better and that starts at the top As an aside, coffee looked good, saucer clearly not very clean

Slice of pizza served on a paddle was ok .. ordered salad which was included in each dish … reminded staff twice when it never arrived we were sat opposite! when it finally arrived we had finished pizza and had ONE large bowl. I stated we ordered two! “ yes . You have two but in one bowl .. and that’s what you’re getting! turned her back and walked off … no apology given … soup as usual was unavailable… coffee was good but we came here last month and paid the same price for a large cup … £25 for two absolute scam !!! Place has the atmosphere as the moon too !! Won’t be back anytime soon …