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BidrageIngen billeder at vise
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Tilbagemelding
Bidrage med feedbackOn Wednesday an order abandoned, picked up on Saturday, the girl that was there, I think her name was claire was the only one there and was very busy. she made a great task to take care of everyone and did it very quickly, she even helped me take my order to the car, even with a series of people!
I just ordered a cake from there and the young woman that answered the phone was extremely rude and sounded annoyed. I think she forgot that we do not have to order from there but instead we choose to. My card has already been ran, but sadly you have lost a long time customer.
I love to visit this place. There are so many good varieties of cakes and very delicious taste.
I love this place.The bundt cakes are always delicious.I've always have great service into yesterday when the employer was rude and short answering when I was trying to order.
I really like their cake and I wasn't long in the time, but today we celebrated my daughter's 17th birthday so I stopped getting a bunkt cake. I went in and the first thing I saw was a display with a 2 etagen cake with a decorative piece on top. I went to the counter and looked at the menu and clear as day says it scratched cake food 26 decorated $66. So I say to the girl, that's what I want, fed the cake flavor, cultivated a blue flower and she asked what I wanted and pointed to some topper who say birthday maid or happy birthday. I told her that the happy birthday is in order. then they go to me and it's $78... I asked why and they said the decorations are $12 and I went on to tell her that their menu says $66 for a decorated bound cake. the 2 girls began to tell me it does not include any decoration. I then ask why the menu is decorated. their answer was that is only not what it is and continue to tell me an 8” is $27 and a 10” is $37 added to $66. I told them that actually only $64 and that the menu says it is $66 for a decorated bound cake. they all laughed and questioned why I asked what they charged me, and I told them I'm just telling them what their menu says. Finally, I asked the owners to call me and give me the cake and ended only a 1 and 7 candle leaving the decoration. I didn't want to argue about what her menu says and she laughs like it was a kind of sweat. I really like the cake, but I will probably not be back, the customer service needs great work, it was rude and unprofessional to ask why I asked their prices when the menu is very clear. if I had paid for a 10" decorated cake, I would have got the same funnel. I didn't make their prizes, they did, and they should have appreciated the prizes!