Panera Bread - Michigan City

The food was great, but a little surprised that this location charges more for all their menu items compared to my local Panera.

5 years ago we had given this place 5 stars. Over last year or so it has not been the same. While we never had any issues with breakfast items, lunch has been a different story. While the manager is always eager to make things right by providing correction or free certificate, it is still very annoying when they keep missing simple instructions like no onions, peppers etc. It is not always possible to go back and get the right orders immediately which leaves a bad taste no pun intended. Need to make sure someone actually checks the food before it is put in the bag and not just check the box. We have been to many Panera in other cities but never had this problem. Another visit, another disappointment. All the open tables were dirty to varying degrees.