Dunkin' - Methuen

Anyway you go and you stop any state always a Dunkin' donuts. stop in to have your drink .food. Stop in today,

Staff is great. Very friendly and remember what you like to order. If there's a mistake they correct it as soon as you bring it to there attention.

Great dunks when it comes to coffee. It is the local hangout for panhandlers, which is OK, but they make eye contact and I always drive away with a sense of guilt I didn't have pulling in. Sometimes the guilt comes from not giving up my change,sometimes it comes from watching my change be exchanged for hugs with a D, and an R, and no H, which is also OK I guess but alsomakes me want to go to Honeydew at the same time. It's conflicting to say the least, but the coffee is great.

I used to go to this dunkin a lot as the younger staffs always being friendly and speedy. But lately, everytime i went there, it was this older, grumpy woman at the cashier and i think she could be the supervisor or the manager. Today, I walked in andshe was finishing up with a customer. After she was done with him, she told me to wait. After about 45sec to a min, acustomer walked in and jumped in front of me telling her that she gave her the wrong donuts. Cashier/Manager/Supervisor startedto argue with her, strongly and rudely denied she made the mistake, and the customer finally gave up and paid for what sheoriginally wanted. I felt so bad for the customer, all the staff needed to do was to switch it for her, the atmosphere was sotense. I finally got the order in, again as usual, no hi, no thank you, no smile. And I thought they would make my drinkright away, but instead 2 other drinks were made before mine that were ordered after me. I ordered this new drink "Saltedcaramel latte, it tasted like a regular latte to me, nothing special, and didn 't even taste good at all, i threw it awaybefore I finished it. I also saw bagels lying on the floor, everything was a mess in there. No one wears their mask right, all under the nose, breathing right into our drinks and food, what is the point of wearing it?

The personal is great. very friendly and remember what they like to order. if there is a mistake, they will correct it as soon as they make it aware.