Chipotle Mexican Grill - Methuen

Ordering a delivery order from here on doordash that was ordered there after an hour, and it said that this was there and waited for the order. then got a phone call approx. 45 minutes later by someone in the office said that they did not command when that came from, and that had to go because they would not make the order again. the person from the office said the restaurant would not pick up the phone. only one more of the many bad experiences of chipotle. Why do they give our money to a facility that is notorious for bad experiences?

I've been on this chipotle a lot. I think eating is great overall. every time I go personally, I never have problems with my order. my problems are when I deliver the food. for the last month, every time I have delivered my burrito to my house, there are ZERO vans in it. I expressly ask for no meat and only sweet and every time in the last weeks it had only tears, drilling and eating in it. the burritos are still delicious, but I would appreciate to know before the time when it is not veggies in my burrito in the future.

They will only make someone at this place at the point where they do not even consider the details on online order for delivery. why ask, pay for additional portions of everything if they don't get it? reis was also cold. the workers just sit around and talk. I would say they go if they want to make their order right, but then again everything they see when they run in is airpods in their ears. the company must fire the brand management and the employees and start with new employees or switch off to retrain.

Idk, where you even start, but in the ground they have no sense of reason when it comes to food, in the ground they laid the aluminum foil for my burrito and they tipped it on both because so the side that my burrito would be touched on the table, but on the top of these multiples I saw them, lay recipes for dressing ontop of peoples food and burriot the only reason I come here is that the sales office, which is much better, closes at 7, which is far too early. just here, like an ast resort if salem is closed

This was the worst chipotle experience of my life. I haven't been to chipotle in a year because last time I got food poisoning. but I decided to try it again today. bad decision. I mobile ordered at 515, got to the store for pickup at 530, but didnt recieve my food untill 605. the employees could have cared less that there were 7 other people waiting. the store was filthy. when I arrived home to finally eat, I realized my order was COMPLETELY wrong and I had stale chips. i attached a picture of my order, look at it and TELL ME if that looks like something u would order. never will be getting chipotle again.