La Lavella - Merton

I was disappointed by the low quality of food at this restaurant. I used to visit this cafe often, but it seems like there may be new management now. While the chips I ordered were okay, the toasted sandwich I ordered came 7 minutes after my daughter's meal. Unfortunately, it was pale, dry, and lacked flavor. It was barely toasted and had no spread on it. It's unfortunate that the quality has declined.

AVOID This restaurant is filthy. It desperately needs a thorough cleaning from top to bottom. The floors, tables, chairs, and counter where orders are placed are all stained, old, and dirty. Dust is everywhere, and some doors are left open, allowing outside mess to blow in. The place is not kept clean. The women's bathroom is in terrible condition, with mold on the walls and a toilet roll holder barely hanging on. There is a sticky substance in the corner, possibly blocking something. The staff also lacks charm and provides terrible customer service. I have sent photos to Environmental Health for review, as there is a serious risk of food poisoning. It's unbelievable.

This restaurant serves the best food I have ever tasted. The manager is friendly, kind, and accommodating. I also appreciate the breathtaking view from the restaurant.

Has this place changed management?Been here a few times, but this last visit was disappointing. Food was OK, but we were definately overcharged based on what we ordered and I'm sure the waitress knew. Won't be found back in a hurry.

I ordered food and paid additional for the product. Food arrived, busy restaurant, so I did not bother the staff. On my way out, I updated the manager about what had happened. I was told off, because I failed to alert the manager when the meal was served. Told that the chef is busy and got it wrong, which is fine. No offer of money back for the item thy forgot, I was not so concerned about that. My concern was the aggressive, argumentative and unhelpful manager, who really does not care or appear to have any pride with the business. Cleanliness is a issue, condiment/salt and pepper not appeared to be clean and the place is 'sticky ' needs a good bottle of bleach. Alas I wont ' go again. It 's all very slapdash.