Auntie Anne's - Memphis

My wife loves this place I never liked much less love a whatever it is they sell you know them twisted thing's with lot's of salt and now these days different flavors. Plus I never learned to spell well. P.

This was my first trip to the mall in a year. I went straight to Aunti Anne's. I got the cinnamon sugar pretzels and they were AWESOME!

Very disappointed today. Had been in the mall a while doing some last minute school shopping thinking my only reward would be my normal stop at Auntie Anne's. Well today my cashier was rude, never spoke to me only to breathe something under her breath when I pointed out i didn't add caramel with my order. She even rolled her eyes when she removed it. I wasn't told thank you or offered to purchase a drink or anything as they usually do. Ms. Sarah is always friendly when I come she at least came out to say hello this is why my rating is a three. But Deja number 7341 acccording to my receipt doesnt value her job at all. I will not utilize your services when I see her at the register. Bad service makes your food taste bad....

This was my second visit and it is safe to say, this location lacks good customer service. I didn?t even receive a greeting. I decided to visit the location across the road at Walmart instead. The employee there was a lot more vibrant and welcoming. It?s also slightly cheaper than the one at the mall.

It really depends on what time of day and the day you order at this location; weekends typically involve long waits, and surly service folk. Week days are best, especially after the lunch rush hour (after 1 PM). In general, the employees need constant reminding (by upper management) that they are in a service business, and MUST treat customers with courtesy and dignity.