The Carington Arms - Melton

Came upon this lovely pub on a walk. Beautiful village and very nice inside the pub too. Quite busy with farmhands chatting when we arrived, so good atmosphere. Bar staff very friendly. Would recommend.

Table for 6 asked for our drinks …the waitress delivered the wrong drinks??? Ordered 5 Sunday roasts and one scampi. Eventually food came..??? 5 out of six meals were cold ???we pointed this out and the waitress must of forgot and waked off ?? so again we suggested our food is cold can you reheat !!!??? Plates were removed and then side dishes were delivered? Twice after 15 mins we asked were is our food which was taken for reheating ?? Guess what delivered cold again!???! Asked if they could reheat side dish as that was now after 15 mins was cold ??….after 10 mins asked where it was ….??? Burnt to a crisp so left that??? Asked for another round of drinks…twice ??15 mins later asked again…??? eventually delivered….wrong order again…???by this stage we can no longer stand it so we stopped eating Five meals were left half eaten wrong drinks were left Shocking customer experience but gets better We were asked was everything ok??? Really??? Apparently we were told chef just arrived and one front of house down That makes this chaotic shambolic service ok then !! We were asked if we wanted sweets on the house we all declined The establishment didn’t charge for the starter or one round of drinks Obviously in their mind they delivered top service?? If you want some freebies then this is the place to go as it is chaotic If you want a lovely calm Sunday lunch with friends that you enjoy and have a great experience then give this circus a miss The owner manager should consider training the staff to deliver simple value for money food and maybe stop looking to blame other people. Never again …? if this establishment can’t deliver consistency then eventually it will be another casualty and close .

Sunday lunch exceptional quality home cooking, nothing too much trouble very attentive host and staff excellent! Terry

The bar meals were very poor value for the money and came in random cardboard boxes most likely to hide the lack of food within the box and gave the barman time to leave before receiving complaints. I did check the floor to see if some food were dropped on the way from the kitchen. Although there was only about five choices off the bar menu, the barman forgot who ordered what food and asked people who didn’t order food what they ordered! Wouldn’t recommend if you’re peckish (not even hungry) but should be fine if you have hungry children under 5yrs old.

I have used the Carington Arms for large group bookings for my business on several occasions and also to treat my mum to afternoon tea. The group bookings have been organised with a planned pre-order menu. At every occasion they have been friendly and communicative during the planning stages. On the day the food has been of exceptional standard and taste. Delivered hot and fresh and everyone’s order has been correct. I don’t know how they do it! Simply the best. The cream tea was super delicious and the venue is just stunning. To the whole team, I know you’ve had a tough few years, keep doing what you’re doing because I can’t imagine you doing anything else you’re quite simply, the best at what you do. I will continue to keep coming back. Kind regards Candice Mason