Piccolo Mondo - Melbourne

We made a reservation and arrived early to be seated right away. We identified our order pretty quickly and our drinks and appetizer/starters came soon after, but it was a different story with our main dish/entree. We expected a little bit longer since it was New Year’s Eve, but not over an hour to receive our dishes (which were both vegetarian). We saw a party, larger than ours, sit down, get served and leave before we even got our dish. It seemed like the server was ignoring us and after multiple plates being served, we had to approach the manager to ask why our food had not been served. After about 5-10min, we received our food. We were both comp’d a drink and the food was good, but the wait was unacceptable.

Absolutely awful!!!! We asked to order dinner and the waitress said she would be with us soon...but she forgot to come back. Our dinner took 1.5 hours to arrive which isn't acceptable especially when you are dining with your children. When the food did arrive it was nothing special. Definitely not worth the money. I asked for my steak to be well done but it was pink inside with blood running out of it. It felt like all the proprietors were worried about was getting more customers into the restaurant not serving the ones already there! Will never go back again. A very disappointing experience!

I don't think I will be going back on a Saturday night to eat,as the group felt uncomfortablely rushed to finish eating. the food was delicious,and our waitress was very nice.

We made a reservation and arrived early to sit immediately. we identified our order quite fast and our drinks and appetizers / starters soon came after, but it was another story with our main dish / dishes. we expected a little longer since it was silvester, but not over an hour to get our dishes (the two were vegetarian). we saw a party bigger than ours, sit down, are served and go before we even got our court. it seemed as if the server ignored us, and after several plates were served, we had to approach the manager to ask why our food was not served. after approx. 5-10min we got our food. we both had a drink and the food was good, but that was unacceptable.

Absolutely terrible! we wanted to order food and the waitress said she was with us soon, but she forgot to come back. our dinner lasted 1.5 hours to arrive, which is not acceptable, especially when they eat with their children. when the food arrived, it was nothing special. definitiw the money not worth. I asked for my steak to be done well, but it was pink inside with blood out of him. it felt like all owners were worried about getting more customers into the restaurant that did not already serve there! will never go back again. a very disappointing experience!