Dunkin' - McDonough

CUSTOMER SERVICE HERE IS GARBAGE!!! I just left this place. I asked for a frozen coffee with oat milk and was told that it couldn 't be done because they can 't put oat milk in the machine, only cream. This makes no sense because cream is much thicker than oat milk and would likely clog the machine faster than oat milk but whatever. This made no sense because every other Dunkin I have ever patronized has done it which I explained to the girl. I then asked, since she couldn 't put oat milk in the machine, could she just add the oat milk after taking the mix out of the machine and she stated, it won 't be mixed into the frozen coffee . So, I asked, you can 't mix it manually? Then another girl said that this Dunkin is individually owned so it can 't be done. Ummmm...what does that have to do with getting a spoon and stirring the oat milk into the frozen coffee mix. I mean these chics have to be either the laziest or dumbest workers on the planet. Plus, they didn 't care that the owner of this individually owned Dunkin is losing money with this type of customer service. So I decided to spend my money with Starbucks since this Dunkin has all the money and customers they need without my patronage. RIDICULOUS!

I guess coming into the location is where I went wrong. Maybe I'm not the right type of person. Cashier was annoyed to do her job entered in things wrong. Who confused the word donut with matcha frozen. No clue how that equals donuts. Then it was iced not frozen. The chicken wraps I ordered were chicken taco things. Probably cheaper to make. Also just word of advice for the cashier. If you hate your job soooo much just stop working. Run out of money and be homeless over being mad at people for just ordering.

I love Dunkin this one on Jonesboro Rd McDonough is always busy, a little wait but worth it for me.

Love love love all my Dunkin baristas they are just phenomenal. I always start my day w Dunkin. The caramel craze MY WAY!

Just bad. Takes entirely too long to get any good or drink.