Pollo Palenque Mission Tx - McAllen

Best service.. better than the one on 10st.. manager Rafa was so nice .. place was clean .I recommend it...

We have never dined in, always drive thru. Their drive thru guys are always super friendly and polite. Maybe one a bit deaf as I asked no caldo on my charro beans and they didn’t listen. BUT the chicken is the BEST grilled chicken I have had. I’m not much of a grilled chicken eater but this is the exception. Every time we get the family packs is to share with guests we have at home and they all have loved it. The rice is also one-of-a-kind, super good.

Well the food was good but it was very difficult to eat it while it felt like a sauna inside. Is the AC broken or something? And I had to clean my own table while the employee just watched me; a lot of tables were dirty and I did not want to sit next to the window that felt really hot. The food came out at different times also and the guys were just chilling on their phones behind the counter while all the tables were still dirty. Usually like this place but today (07/10/23) they were slacking.

Best location and professional service ..the stuff is great ?

Very disappointed, ordered from drive thru. It took them about 10 minutes to give me my order, when I get home I found out an overcooked chicken.