Kitzie's Lounge - Martinsburg

Short story: The first visit was on Mother's Day for their special. Food was average, service was terrible, and the environment was very outdated and dirty.Lomg story: My family (4 adults, 1 toddler) went for Mother's Day and made a reservation for 4 a few days prior. For some reason, we had 3 different waitresses serving us, and they were struggling. Starting off, we got drinks and placed orders without an issue. We got our appetizers after about 10 minutes and noticed we were short one utensil set, so we requested one. About 5-10 minutes went by, and we finished our appetizer. Still no utensil set, but not a big deal yet. Our drinks were all empty except 1 at this point. We waited about 20 minutes before someone finally came by and brought out the salads that came with 3 of the meals. We requested a utensil set again and now refills. We also asked why 3 people were serving us and they said because it was mother's day they had a lot of table to serve (doesn't really explain why 3 different people were coming to the table). 10 minutes went by, and a waitress came by and gave us refills. Then, just after that, a different waitress brought us refills. Then, the waitress we requested refills from brings out 3 utensil sets. By 5, we finally got 1 meal and the toddler's food. After waiting another 15 minutes, the other 3 meals came out. One didn't have the fries on it, but we were told they were finishing them up and would bring them out. After we all finished our food, the fries still didn't come out, so we requested that it be taken off the bill. They did, thankfully, and we finally got to pay and leave by 545.As for the environment, 1 picture hanging up had some sort of food stuck to it. The chairs all had some food crumbs on them, with one chair having something sticky on it. The table we sat at was wobbly, so we stuck napkins under it to keep it still. I had heard good things about this place, but for average food, I'd rather go elsewhere.

Excellent food and service—that's the best summary I can give for this restaurant. They definitely have the best crab cakes I've had outside of Annapolis. In fact, we were so impressed that my wife and I returned just two days later.

Have always enjoyed kitties in the past but this time all was available was seafood witch my wife enjoy but I was a steak man and they had nothing available for me and what I tried eating was not very good. It sucked

If u can go, GO! The food is amazing n the staff is excellent. It is a little pricey, but worth it!

It’s pretty neat nothing to go out of your way for but it’s alright good