Taco Bell - Marlow Heights

We went through the drive through and got three soft tacos and we forgot something. The drive through experience was not a very long wait. We went in the store to get what we forgot. It was two people waiting inside. We ordered on the kiosk inside the store. It was nachos or something and a drink. The person made it wrong and threw it in the trash. Two people came in and made orders and left before we did. We had to wait twenty minutes for a mess of nachos piled with a cold stuff. I will not go back. I asked the guy what was wrong and he said oh Im sorry your order will be right up. I wanted to take it back . I was late for an appointment waiting for this food. This was a bad experience for me.

Aw the ma’am working the drive thru tonight was so friendly and fun, she made my night. She made my night so much better. Really wish we had more people like her in customer service roles.