Starbucks Coffee - Marietta

While staff was helpful and cordial, the store was incredibly short staffed which made the wait very long. After having waited an insane amount of time, our order came out wrong.

I asked for my Shaken Expresso to be layered like the photo and not mixed to keep the flavor. I heard one of the employees say I will make it the way I want to make it. Once she completed the drink, she looked at me in my eyes and waited for a potential problem. I simply took my incorrect drink and left. Starbucks is suffering from insufficient staffing. It's making the remaining staff angry.

I live right by this Starbucks so I go here a lot and more times than not they make my drink incorrectly and give me attitude if I ask for it to be fixed.

This Starbucks does not handle customized orders very well. This is the second time I?ve created a custom order (not that complicated) and they have seriously messed it up. Last time, I asked for cinnamon and they put so much on the top I had to scoop it out with a spoon and still had too much left. I?ve placed this order multiple times at several other locations and they all get it right and not try to put too much or too little of something. I wish this location wasn?t the closest to my house. Might have to start making a little bit further of a drive to get good coffee with better service

15 minutes in the drive thru 2 cars in front of me ordered one drink just like me. 3 employees should be enough. I asked for light ice and it?s 2/3 full of ice. Brookstone Starbucks puts this one to shame.