Reserver
Tilbagemelding
Bidrage med feedbackWe ate here because the kids were hungry and the other places nearby had long waits...no wait here. The food was overall pretty good but service was not attentive and we had to stop our server if we needed anything and the place was only half full. While most places offer live music Sloppy Joe's offered a live version of the band playing in the Key West location instead but it was muted and they play their own music...very confused why they live stream something you can't hear? So go here if decent food and a radio is what you want, they could make it a much better experience without much more effort though. Next time I will buy the kids a bag of chips and wait elsewhere.
Absolute disaster. There were 5 tables occupied while we were there. Our food never showed up after 45 min. Ordered a salad and tacos. Server just disappeared after 15 min. Spoke to manager and no food or any resolution after another 15 min. Avoid this place. Many other options nearby.
The food was exactly as expected. Not the best BBQ I've ever had but exactly as pictured. Would've loved some more sauces on the table to add as needed. Great service and atmosphere. Not too expensive either.
Asked for Jell-O shots at the front, the manager was super sweet and guided us to the bar. We were at the bar for about 10-12 minutes with no greeting. The young lady at the bar, she was young and a brunette worked today, Sunday 03/24 at 6PM. did not greet us. She was making other drinks and completely ignored us while making other drinks, I used to be a bartender and I’ve never seen that. Usually, the bartender will multitask and try to be as quick as possible. She was being EXTREMELY slow. I told her “ Hey, we just want jello shots. “ They usually keep their Jell-O shots already made in the fridge, she just had to grab them and put them on the table. She responded with no apology or empathy, she was like “ Well I’m with another table, so. “ and I said “ Oh alright, well we will have to just leave “ she said, verbatim, “ Okay BYE. “ in a super rude tone. I turned around and asked for her name, she rolled her eyes and said, “ Sorry I don’t have one. “Luckily, I caught her manager as I was walking by and he was super empathetic. I don’t mind waiting, but her responses and lack of attention were extremely rude and unprofessional. I am a regular and usually come every Sunday for jello shots. I would have waited longer had she responded with empathy. It was 100% a customer service issue. I don’t think I’ve had been treated that badly in a WHILE. Highly highly feel disrespected and disappointed with her responses and the customer service. We went to Tin Roof after which was far busier and we still were treated super kindly and the bartender was attentive and high beat.Please re-evaluate your staff. That was unacceptable and should lead to disciplinary action.
A way over priced tourist trap. Paid $10 for a margarita it came out in a half sized solo cup.$6.99 for a small piece of key lime pie.Serving size was decent but the fries should have been scalding hot for the price of the dish.Atmosphere is a corporate knock off of the original.Only reason we went in was because there was a 40 minute wait where we wanted to go but this place had no wait. I now know why.We saved 6 people from making the mistake of going in when we left that were looking at the menu.The server was attentive and efficient but I only gave her two stars in order for the review to not get three stars overall.