Wetherspoon The Picture House

The breakfast we received included undercooked bacon, barely toasted toast, cold beans on a cold plate, and a warmed-up sausage. We were not checked back on, so we reluctantly ate some of it. When we complained to the supervisor, she took our plates and mentioned it to the Duty Manager, who looked at us and walked away. Needless to say, we won't be returning for a subpar breakfast and lackluster customer service. It's disappointing that they had the chance to make things right but chose not to.

I had a vegetarian breakfast and was surprised to receive only 20 baked beans instead of the usual 25. I've heard of others at Wetherspoons being served just eight or nine chips. It's disappointing that prices are going up while portions are being reduced.

We visited the restaurant late Monday afternoon and found that it did not have the typical relaxed atmosphere that is usually found in Wetherspoons. There were large groups of men who were a bit noisy, which didn't bother me but made my wife uncomfortable. However, there were also plenty of families present. I ordered three small plates (loaded chips, chicken strips, and an 8-inch pizza) but couldn't finish it all - perhaps I was being greedy. My wife had a gourmet chicken breast burger with onion rings and chips. While my meal was okay, it wasn't as good as other Wetherspoons we've been to. My wife enjoyed her meal though. The prices were reasonable, but we're unsure if we would visit again.

In addition to the poor service, mum had fish n chips, the fish was rock hard and when I broke it in half, the fish had all burnt and there was virtually no white to be seen I had the gourmet steak which was supposed to medium rare, I started eating it as didn’t want to complain again and I couldn’t cut it let alone chew it, I persevered but it was rare not as I had asked and my teeth were hurting from trying to chew it This is the worst meal we have ever had in here

Last week when they were out of mango chutney I was told it was tough My mum wanted extra gravy for her chicken and was told it was already portioned so she couldn’t have any Today I asked if I could switch the steak sauce for a little bit of salad with my gourmet steak as I don’t like sauce and was told no, they wouldn’t even let me have half a tomato or a mushroom instead Wetherspoon’s Has really gone down in customer service