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Bidrage med feedbackThis Yo sushi has plummeted down hill from my last visit. Staff were disengaged and uninterested, hence the service was dreadful. The while place fell sticky and unclean. At 2pm there was nothing in the belt, well I say nothing , many plates of about 5 dishes, nothing looked appetising. Ordered food which staff were reluctant to take. The whole experience was a great disappointment.
Bit crazy we had not been before and we had won a voucher so we had nothing to lose The thing that gets me is Having to order on an app then type in codes for free kids meals then sign up and pay all a.bit of a performance then type in a gift voucher code why they can't just take your order I don't know just causes a more stressful experience, one which I would not recommend, then they wanted a tip they should give you a tip for doing everything yourself! Kids food cold green beans and some jam sponge all a bit poor
I visited the restaurant for a quick meal. It wasn't very busy, but the staff seemed to be mostly absent, aside from when you first sat down. They weren't overly friendly, quickly placing drinks in front of you before disappearing. It was difficult to find someone to correct our food order when it was wrong. The prices for the food were high, especially considering the portions had become smaller while the prices had increased. We used the QR code to order and pay, but the new traffic light system was not helpful. It was hard to grab our food before it was whisked away to another part of the restaurant. The staff kept asking us about the color of the light, even though it was green. The Katsu curry was incorrect, but they did eventually fix it. The dining experience was further marred by dirty dishes left over from previous guests. Even after leaving, the dishes I ate from were still on the table 20 minutes later. I messaged Yo Sushi through email but have not received a response yet.
Visited today, was told to scan qr code to order. We had to do this last yo sushi visit and it was so haphazard and eventually the girl had to take the order. Today was similar. We had a code for free gyoza but after inputting ALL our order (a lot of small dishes for 4 people etc) it then changed to collection rather than deliver to a table. Waitress said we had to try again. I asked if she could input it and she said she could but couldn’t give us the free gyozas if she did. I almost left at this point. We then tried to re connect and re order and it took about 10 mins of looking at blank screens. My friend input everything again eventually and it went through but I was fed up by that point. Then asked for forks and were given horrible wooden disposable ones. On this basis I absolutely wont return. I despise the feel of wooden cuttlerly and if i am eating IN a restaurant i expect proper cuttlery. All In all very disappointing visit.
Don’t bother. Service is terrible. Loads of food not on the menu. Tastes of nothing. So expensive. I came here a few years ago and I loved it: I was back visiting Manchester and I wish I hadn’t wasted all this money on such dismal food. Go somewhere else. Please.