Opus One Manchester

We arrived early and the staff was more than willing to accommodate us. The food was delicious, the service was attentive, and my mother and I had a wonderful experience. She was especially pleased with her birthday present.

After visiting this restaurant three times with friends, I must say that I was disappointed this time. The new location within the hotel was not very attractive, the food did not seem fresh and appeared to be prepared in advance and reheated. The service was lacking, as the staff seemed uninformed about the menu options and couldn't provide simple information like what types of tea were available or if it was possible to have both champagne and tea. Only after asking was I able to find out. The prices were high compared to other options in Manchester, but the quality did not justify the additional cost. It's a real shame.

Good food, nice surroundings. Bad service, inattentive and unconscious that customers need.

Good food and service, friendly and attentive staff. Compared to similar experiences a little on the expensive side.

Was disappointed there was not a gentleman's afternoon tea. The sandwich fillings were not good. The cakes were too big and gaudy colours. The room is not as nice as the previous one. Was really disappointed as was looking forward to coming as was fantastic last time. Sorry for the negative response but really didn't think it was good value.