Wendy's - Maltkiln Lane

Ignored forever 4 guys waiting 4 door dash orders so I was invisible I guess

Stopped in today on July 9th Tuesday at 2:00 p.m. and was informed that they do not have any sodas and I was offered other drinks for a higher price. I simply wanted to order a $6 double stack piggy bag but then I'm told that my total is going to be $8 no matter what because they don't have the drinks If you are out of the soda then the price of whatever the substitution is should be the original price it should not cost extra, don't forget yourself Wendy's So again the store itself was out of soda and then continue to charge people more money for their own incompetence

Wendy's is one of my favorite and I never encountered this before that I need to pay $1 for extra bag that I am using to put the drinks in because they don't have a cup holder.

Who runs a business and doesn't answer the phone? I tried calling because my door dash order was missing one of my two burgers. But they don't answer the phone there. It's bad enough they shorted me a $11 burger, but to then be unwilling to even let me request either my money back or a replacement burger, simply isn't acceptable. Bad business!

I ordered my food through Wendy's website, however upon arriving to the restaurant find out that not only did my order not go through, even though I was charged for it, I had to redo my order again once there, then I see my name pop up as a mobile order that was ready to be picked up, so I go up to the counter to retrieve my order, only to look up and my name had disappeared from the orders ready to be picked, and no order, waited for about an hour for my order to be ready for pick up, and even then they still had to find my order, thankfully when I reordered my order, I screenshot and showed the receipt with my name on it, so that they could find my order that had been ordered not pushed through, charged for, and paid for. Wendy's needs to update their order site and app, shouldn't have to go through all of that to get some quick food. I also didn't receive the discount that I was suppose to get.