Restaurant Pinocchio - Magog

5 stars for food, service and atmosphere. We had the salmon filet and steak frites. Both were excellent. Our waiter was very nice and cute)…. We sat outside on the lovely patio but the inside is beautiful as well.

Food was ok. Waitress was quite nice and with great attitude... but it was not very welcoming experience at arrival in the door (looking-down-at-you behavior) which set an unpleasant tone for the rest of the evening, almost if they were doing me a favor by giving us the table... I also just received a cancellation of my reservation, two hours after... and once we were back at home. I was a bit confused by that.

Everything was delicious from appetizers to deserts. I loved the duck and the mango gelato, I recommend it.The ambiance was bold and classy.We waited a little longer that we wanted for the food but that was the only thing.

Great food but lousy service. Not to get into minute details but the waitress we had simply lied to us the whole time on what we were being served. We finally caught her lie by confronting the bartender who admitted that they were using different brands of alcohol than what we requested. She was charging us for premium brands when she was serving us house brand. Scam. The food, however, was outstanding. You have to ask yourself, is it worth going for the food only to have this type service? In my case, I won't go back because they lost credibility. Its a shame too because the food was good but I won't be scammed again.

It was our anniversary dinner and we made proper reservation for July 31, 2023 at 7 pm. Upon arrival we asked for a different table than was offered to us and even the others tables were available the answer was no. Service was very slow but the most disappointing fact was that my husband ordered 60$ +steak, he asked for medium rare but it came with blood over the middle etc. There was no effort to make the situation better, we were charged for the whole menu minus 50% discount on the steak since my husband took two bites. Such a disappointment on our special night. We were so looking forward to taste French food but the outcome was not satisfactory. Frequent travellers from Ontario