Portillo's Hot Dogs - Madison

Chicago hot dogs house in Wisconsin Clean inside Service so so Cashier was no good service Food was good I think price is increasing

I read so many good reviews and heard great things, so I decided to try Portillo?s when I came to Madison. Sadly, I wasn?t impressed. The hot dogs remind me of cheap store brand. The toppings were great, but the dogs themselves were not. I also didn?t like the beef bowl. I took one bite, ate the sweet peppers and that was it. The beef was too chewy and the gravy very salty. Maybe I?m too fussy. I guess I just expected better.

Great customer service and good food. The chocolate cake is delicious. They also have a drive thru. Went with a friend and we split a chili cheese dog and double cheeseburger. We then each had fries and I had a vanilla shake. Everything was very good. We split a piece of chocolate cake. It's big enough to share.

Quality of the food has gone way down hill. I order the Italian Beef with hot peppers and extra gravy because they seem to either dip it too much or not enough. The last two times I have ordered (once in person a few months ago and via Doordash today) the cheese is not melted at all. They literally throw the cheese on top and wrap it up. I have had to microwave it to melt the cheese. Also there is barely any meet on it. Very disappointing and I will not be ordering from Portillo's in the future.

The picture I took may not do this justice. (I should have done a side view. I ordered the regular sized Italian beef it was big! FILLED with beef! This has to be the best Italian beef I've had anywhere I come from a Chicago family! The staff was super friendly. Atmosphere was awesome! I'll be coming back often when I'm in Madison!