Liu's Village - Madera

Worse customer service ever. They are straight up rude. no excuse to how to treat people. It shouldn’t matter if it’s a customer or not. You don’t treat anyone rudely, in general. For example, I walked and there was a waitress at the front. I made eye contact, smiled, said hello. She just ignored me. I felted disrespected and like as if I wasn’t welcome. I called about 10 times to place and order and was hanged up on every single time. When I was finally able to place an order, I get there during my 30 min lunch and my food was not even ready when the order was placing 45 min in advance. Worse place ever to eat during a lunch break!!! The owner family member is also so rude to everyone

To sum it up, the food is delicious but the service is terrible. I’ll start with the pros. The food is delicious. No doubt about it. The noodles in chow mein aren’t extra watery but just right. The portions are sizable. You’ll have leftovers, for sure. The atmosphere inside is comfortable and calm, quite enjoyable for a meal. Here’s where the problems arise. The girls the work the front of the house lack people skills. They are straight up rude. Mind you, they are young and have attitudes like they just graduated from high school but that’s not an excuse to how to treat people. It shouldn’t matter if it’s a customer or not. You don’t treat anyone rudely, in general. For example, I walked and there was a waitress at the front. I made eye contact, smiled, said hello. She just ignored me. I felted disrespected and like as if I wasn’t welcome. Anyways, I brushed it off, thinking it wouldn’t be a big deal. When my food was ready, she practically slammed the plate on the table, ask if I wanted anything else, and was quick to turn around and walk away. I don’t know if she was having a bad day, but I didn’t feel very comfortable with the attitude she was giving off. Anyways, I come for the food, not to be serviced. If I could, I would rather pick up my food and walk to the table myself. It’s just disappointing that people don’t treat you as a human being.

Food excellent traveled from Washington State 3 states away to have your food. ?

Former owners of the original Hong Kong from back in the dizzaaaay next to Pacifica Pizza off 26 1/2. There shiz IS fire but GD.... PRICES R GETTING REDIC!!!!

The chef decided to over fry the shrimp until they were dark brown and rock hard. The fried rice was cold. The noodle were perfect. Would never buy the lunch special again.