Tai Pan - Luton

The web site and menus that are in the store have one price and then when I arrive to collect there is a sign on the counter saying that they will temporarily charge 10% extra. The food is bland, nothing that is on the thai menu tastes anything like authentic although at least the king prawns were king prawns and tested ok. A very poor experience.

The food itself was hot, fresh and delicious. However, the unbelievable and incredible part was the food was ordered over the phone to be collected. Upon collection the food was there, boxed ready to take. However this restaurant doesn 't take card payments. Those collecting didn 't have a card to use a cash machine, just expected to be able to use Apple Pay which they couldn 't do. Before they could offer to go home for cash, they gifted them the whole box of food and said don 't worry, you just enjoy your meal! Incredible! It was £45 they were willing to hand over as a gift! They returned to the restaurant the next day and paid the full amount, but others may not have and the staff just wanted to ensure the food was enjoyed and not wasted! Fantastic and definitely the new go to for Chinese in our family.

Food is amazing. Great menu and always hot and fresh. Thanked the Chef for his ongoing high standards tonight he was very humble. Highly recommended

We order meals regularly from this take away restaurant. They always provide a substantial meal, beautifully cooked, fragrant and delicious. We often get some prawn crackers too. The prices are reasonable and there is telephone ordering available too. The staff have got to know us well over the years and we are greeted with a smile. During the worst of the Covid pandemic, we collected by car and the server brought our food out to us in the carpark. I understand they also worked hard during the lockdowns to provide food for establishments in the neighbourhood. No complaints and we wouldn't go anywhere else in our town!

Been using Taipan for 20yrs. Still the best in the area! Everything is good...beef w green pepper in black bean sauce. S&P king prawn...