Bojangles - Lumberton

Came in at 3:50 pm. Paid for my food at 4:00. I ordered a 12 piece family meal. There was not enough chicken made or fries. (I heard them talking) I was/am the only person inside. No one has even spoken to me about why it's taking so long for my food. My food was ready at 4:25. No explanation on why it took so long. One would think since it's dinner time they would have chicken cooked.

Everything I come through the drive thru, they make me pull up and wait for $10 worth of food. Today I gae my order then drove up and was asked what did I just order 2 seconds ago. I said 2 steak biscuits and a order of boberries. She then took my money and didn't even tell me the total and gave me 7 back out of a 10. I said mam, I just told u I ordered 2 steak Biscuits and boberries. She then got mad and said I just asked you what u ordered And u only said boberries. Then asked me to pull up after handing me a order of boberries. Mind you, there is Noone behind me or in front of me... I have to wait 7 minutes....Omg... they have to many fasties trying to be fast and missing the complete conversation they have with the costumer. My biscuits were nothing but dough.. I mean just a mouth full of uncooked biscuit. Gross!! Then I try to call them and no answer at all. I will be calling later when the have better workers on another shift to deal with my complaint.. going to stop coming here for lunch. Already gave up on them for breakfast because hardees biscuits are way better.. especially there gravy and biscuits...

Chicken had been under heat lamp you could tell not all that good plus I hadn't eaten all day I was really for some Hot chicken the fries,biscuit,dirty made up for it ?

If I could give them a 0 I would. Service was poor, the girl in the drive thru got our order wrong. We ordered a bunch of biscuits, a bunch of bo-tato rounds and drinks. We got one of each. This was after repeating my order at the drive thru twice and at the window cause it didn't look like she was computing. Went back around the drive thru and had to sit and wait for 15 mins, then went in to get our food because nobody brought it out. It was extremely greasy. The bo-tato rounds were just a mouth full of oil. Outside was dirty but it was close to Church.

The employees were mannerly, and the food was great!