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Bidrage med feedbackGreat food and better service. We took the option of celebrating our wedding reception at Restaurante El Patio del Hotel, in Lucena. This town is located in the heart of Andalucia, and we could not be more satisfied with the quality of the food and with the excellent team working in all levels at the restaurant, and everything provided at affordable prices. Overall rate is that we were impressed and loved it at every angle.
The excellent staff, a very special treatment, thank you Food: 4 Service: 4 Atmosphere: 4
We have eaten 5 people menu of the day and the food has been very varied, delicious, abundant and very well presented. A 10 value for money, in addition to impeccable service. Service: Dine in Meal type: Lunch Price per person: €10–20 Food: 5 Service: 5 Atmosphere: 5
I recently visited the restaurant at the Hotel Santo Domingo de Lucena to celebrate my grandmother's Virgin's Day, but unfortunately, the experience was totally disappointing. The poor treatment received from the staff completely ruined what should have been a special and joyful occasion. From the moment we entered the restaurant, we noticed an indifferent and unprofessional attitude from the employees. We sat at a table and waited over 1 and a half hours before our food arrived, even though the place was not particularly busy at that time. The quality of service left a lot to be desired. The dishes arrived untimely, and on more than one occasion we had to call the waiter repeatedly to request something as basic as water. Furthermore, when we try to communicate our complaints to the manager and request a solution, the staff simply ignored us or responded rudely. The treatment we received in the restaurant of the Hotel Santo Domingo de Lucena was unacceptable and does not reflect at all the image that an establishment of this category should have. I was expecting friendly and attentive service, but instead, we were met with indifference and carelessness. In short, I cannot recommend this restaurant to anyone. The poor service completely ruined our experience and left a bitter taste in our mouths. I sincerely hope that the management takes steps to improve the quality of service and prevent other customers from going through a similar situation in the future.
Todo perfecto Wheelchair accessibility: Habilitado Service: Dine in Meal type: Lunch Price per person: €20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Tarta de Queso, Salmorejo