Graeter's Ice Cream - Louisville

I tried this place for the time. Just have cookies and cream shakers and it was very good

The first time I'm here today and now I can't wait to come back. I stopped around 5:50 on Monday night and the 3 girls working were super friendly, I said that was my first time here, and they did not rush me at all and explained to me the menu and told me about the rewards program. I have a banana column that was quite customizable, the chocolate ice cream was really creamy, rich and tasty.

I appreciated the friendliness of the employees, they were actually glad to see us, unlike so many places these days where the incoming customer is an interruption to their screen time. GOOD JOBOh Yeah ice cream was very good too

Not quite a scam and, in my opinion, you are better served to take your money elsewhere. We ordered two 1-scoop cones. Normally, you would expect the worker to pack the cone quite full of ice cream that he rises out of the cone. However, there is so little ice that we both had to eat some bowls first before we EVEN GET TO ICE CREAM. This owner tries to save some costs at the expense of serving much less ice than you usually get in a bowl of ice. In addition, this place automatically asks you to tap at the checkout. Be careful with that. Tipping comes out of hand and I could not imagine being asked at an ice rink. All in all, take your money elsewhere and support other local businesses.

Amazing customer service! We came after the doctor's appointment of my daughter and the two girls work super nice. While I ate our ice cream, I noticed a piece of the spoon that my daughter had cut off with chips, so I threw the cup away. My mother tried to order a new one, but they replaced it for free!