Mcdonald's - Los Alamos

I ordered mcdonald’s about their app, came to the restaurant and gave them my order code, they said my transaction was partially approved and that I had to pay the rest with my card. I have made three different cards to pay the difference that all were rejected. I told them to cancel the order, my credit card was calculated regardless of the full amount for eating. also lost 3000 reward points. 0/10

I know this is just McDonald’s, I shouldn’t expect much. I mean I’ve been eating at this restraint in this town my whole life, including at the last location. But when I pay for something I expect to get it! These kids closing this place must be high or something because it’s a S$#T show! The guy at the cashier was nice, but the people prepping my food forgot a whole 10 pc. nuggets. They already shut down the shake machine early of course…. Then this.

Worst MacDonald ever. At least five times I ordered curbside delivery, waiting for 20+ minutes, and got nothing. They would try everything possible to avoid delivering your curbside mobile order. I reported it to MacDonald customer service twice but nobody respond. So I have to leave them a negative review after they fail to give me my curbside order again, which wasted my time and nearly caused me to miss my flight.

Worst McDonalds location ever. Inside has been closed for years even after covid was no longer an issue. The drive through is a mess, with cutting the line more or less designed into the parking lot. Its a very upsetting business to visit.

I visit this place often (maybe too often), and 90% of the time, my experience is excellent. I've had a few instances of terrible service, but most of the staff are quite good. They work to keep the lines moving, and even during peak lunch hours, it tends to flow quickly. My orders are almost always correct. The double-square burger is fantastic. McDonald's Quarter Pounders are among the best fast-food burgers around, surpassing Wendy's, which has unfortunately declined. The fries are also solid. However, I wouldn’t recommend anything else on the menu, as it can be very inconsistent and often comes out dry or stringy.