Panucci's Pizza - London

Called phone number 3x. Said they weren't taking calls. Weird for a Wednesday evening at 5:10. Placed order online. Put for delivery. After 1 hr 20 mins called and left message wondering when it was coming. 10 mins later called again. States he just received order. His internet is bad. He said for pick up. I said no delivery. After confirming order he again said pick up... I cancelled order. He calls me back 2 min later to confirm said order. I confirmed order cancelation. Again asks if I will pick up. Are you kidding me? He said sorry internet is bad. I don't think this person is invested in a good business model. Turn phone off to not accept orders and doesn't check online either, blames internet. It's unfortunate cause I have had his pizza and it is decent and reasonably priced.

Terrible customer service. Very rude. Store/restaurant is dirty/seems dirty. The menu board needs to be changed. Using a marker to change prices doesn't look good. This isn't the 1970s. Clean up your restaurant.Pizza is OK. Not bad when you need a quick bite of pizza. Pepperoni had grease/oil on top of it.

Tried three times to order lunch from them (three different days at 1pm). Two of them, the store was locked up (even though the Open sign was lite up) the third time we called and it ran to a vm that wasn't set up.The fourth time, they were finally open, the man behind the counter looked like he'd rather be anywhere else than taking our order. The pizza was average in taste and size. I'd try them again to see if maybe he was just having an off day.RS UPDATE tried is again this afternoon, apparently it wasn't an off day... the pizza was just below average, it takes a lot of effort to make mediocre Pizza.

Worse than chain pizza. Cakey dough, sauce simultaneously too salty and too scarce, maybe like 6 slices of pepperoni on my entire large pizza. They were short of chicken and ham, the only thing I can praise are the low prices, but you are certainly getting what you pay for. I feel sick after eating this stuff, unfortunately

This restaurant offers delicious pizza, excellent service, and affordable prices. All you need for a perfect night is a cold beer!