Wagamama - London

I have visited this restaurant several times now and always order the chicken firecracker curry because it is so delicious. Every time I have had a great experience. The drinks are also very good. Wiki has been my server most of the time and she is fantastic. Thank you and I will definitely be back again next time.

Our server Patty went above and beyond to meet our needs. We had some very specific requirements and she was very thorough at ensuring she got our information correct. Consequently, everyone was totally happy with their chosen meal. All in all a very lovely family meal experience. Thank you

We had a nice time at Wagamama The décor was simple stylist and the tables professionally laid out. The restaurant was filled with customers. We were greeted by a waitress called Glendha, who was welcoming, We chose to be seated in a corner seat where we sat. Before Glendha left, we were told Instead of paying by cash, we could pay by the QR code at our table. When Glendha gave The the menu she asked my daughter if she had any allergies, and she said yes. Glendha explained it's only the Manager who can take your orders from here on. But she can take the order for the drinks. Our drinks arrived they were lovely and cold a fair size glass. We were ready to place our order as we looked over where the manager was she came over, She was very welcoming friendly and polite. Fidan introduced herself and made us feel at ease, She was very knowledgeable about the menu and explained about the different ingredients on the menu. I must admit they had a wide range of vegan and vegetarian dishes. For some who don’t know Wagamama food is based on Japanese and Asian cuisine. My daughter's order was taken, with my order I asked if I could change some items in the dish I was ordering I don't eat meat but I liked what I saw. Fidan went out of her way to accommodate the changes and I felt good. My daughter ordered the EBI Katsu with chicken Katsu curry which consists of a crispy chicken which is coated in panko breadcrumb cooked and served with a mild curry sauce on sticky rice served with salad. Notice the table had soya sauce, cutlery, and serviette. Her meal needed to be seasoned it tasted bland but overall, it was still enjoyable. I ordered the Tantanmen ramen soup with prawns which were not on the list, It consisted of ramen noodles submerged in a broth with kimchee a fermented veg, menma a fermented bamboo shoot, tea-stained egg garnished with spring onion, coriander chill oil. My Ramen broth arrived warm, The waitress was willing to change my raman which she did it was lovely and hot but it required a hint of seasoning, apart from that the Ramen was lovely. “I know every pallet is different” The presentation was beautiful and professionally done. For dessert, I had Chocolate cheesecake with ginger biscuits base with coconut ice cream that was delicious My daughter chose the miso ice cream which she enjoyed. I noticed the restaurant got extremely busy The staff were busy taking orders and delivering food. There was one girl I had to stop and compliment she was very pretty and her hairstyle was beautiful we spoke she knows who she is she told me her name. Anyway, we had a great time.

Very disappoint with the customer service we experienced when eating here. The starters come after the mains and the manager (wearing glasses) very rude and was not polite when asking questions to see where the starters were as the mains come. The food well under cooked and no taste whatsoever. Pad Thai horrible, veg giozas terrible. Will not return if this is how you look after your customers.

Food was OK but the bottled beer was served at virtually room temperature. When queried the young waitress said that the fridge was virtually empty and my beer was taken from a box in the storeroom. At over £7 for a 660mm bottle this was not good enough.